![]() So, you will not be able to get any response out of the system. ![]() Sometimes, power surges or low supply from the unit can lead to these errors. Issues with the outlet can also lead to the same complications in some situations, and you need to make sure that the outlet is not faulty. That will give you more perspective on the situation, and you can try out other devices to isolate the issue with the power side of things. You need to also make sure that the type of appliance you’re using is compatible with the main system. If everything goes well, this unit will engage the appliance accordingly, and you will not have to deal with the same situation. From there, you can wait for the timer to run down and then check the response from the unit. This will create a custom routine and refresh the programming of the timer. You can press any routine button to activate the timer and then update the programming by using the “My Off Time” button to your desired setting. So, you will have to go about fixing it accordingly. That might sound like a simple fix, but that doesn’t mean that it will be ineffective. Sometimes, the solution here is as simple as changing the mode from the pre-set routines to custom routines. Most of the time, that will be it, and you will not struggle with more errors down the road. Hopefully, you will not have to worry about more complications if the hardware side of things is optimal and there are no issues with the system itself. Similarly, you need to make sure that the input from the buttons properly engages the unit and that there is no missed input from the users.Īll that you’re trying to do is to fix the situation with the buttons and make sure that the input to engage the timer is registered properly. This includes blasting the sides of the buttons with compressed air, and that will be more than it to adjust minor issues with the timer. It might also be possible that the buttons on your unit are not working properly, and you need to clean it up a bit to isolate the issue. So, be sure to follow through with resetting the cache, and that will be it. Ideally, you should be able to get a good response out of the unit if the application is updated. From there, you can open up the application and then go through the configuration one more time. Then, you can click on the settings icon to access the application settings and then proceed with selecting the storage options.Īt this point, you will be able to clear all the application cache. To do that, you need to scroll down and then access the notification shade. You can also try clearing/deleting the cache/data files of the app. Hence, to troubleshoot, we suggest you completely reinstall the app on your phone. It is highly likely that your app could be the reason behind the issue. Just make sure that you keep the smart plug unplugged for a minute or so before finally attempting to plug it in again. Power cycling only requires you to unplug and plug the device again into any outlet. Power cycling can also help you troubleshoot the issue. Make sure you press and hold the reset button for at least 3-5 seconds. You will need a pencil, toothpick, or any thin material that can help you reach and press the reset button. The procedure of resetting is quite simple as well.Īll you have to do is to locate the reset button in the smart plug. This will clear out any minor bug in the smart plug or its settings. Resetting helps you reset the settings stored inside the plug. In situations like these, resetting should help you successfully troubleshoot the issue. This is why today, we will be focusing on the number of solutions that you can try in order to resolve the issue. There is a good chance that you will run into similar complications down the road. Unfortunately, no matter how hard they search, they can’t seem to find the right solution for the problem. It can be a pretty annoying issue at times, and you will not be able to figure it out on your own.Īs a result, these users search in online threads for an answer. Whatever they try to do, the timer just won’t work. Many users are frustrated with the fact that their myTouchSmart plug-in timer is not working.
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